Sales Policy
Effective Date: March 14, 2025

At BubbleNapo, we are committed to providing high-quality footwear and a seamless shopping experience. Please read our Sales Policy carefully before making a purchase.

1. Order Processing

  • All orders are processed within 1-3 business days after payment is received.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Customers will receive an order confirmation email with tracking details once the order has been shipped.

2. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Apple Pay & Google Pay

  • Other secure payment gateways as available

3. Pricing and Promotions

  • All prices are listed in USD and are subject to change without notice.

  • Discounts, promotions, and special offers cannot be combined unless explicitly stated.

  • BubbleNapo reserves the right to modify or cancel promotions at any time.

4. Shipping and Delivery

  • We offer standard and expedited shipping options within the United States.

  • Shipping costs and estimated delivery times are calculated at checkout.

  • BubbleNapo is not responsible for delays caused by carriers, weather conditions, or unforeseen circumstances.

5. Order Cancellations & Modifications

  • Orders can be modified or canceled within 12 hours of placement by contacting customer service.

  • Once an order has been processed for shipment, it cannot be canceled.

6. Return and Refund Policy

  • Customers may return unused items within 30 days of purchase (see our Refund and Returns Policy for details).

  • Refunds are issued to the original payment method after the returned item is inspected.

  • Shipping fees are non-refundable unless the return is due to our error.

7. Defective or Incorrect Items

  • If you receive a defective or incorrect item, please contact us within 48 hours of delivery.

  • We will arrange a replacement or full refund at no additional cost.

8. Customer Support

For any inquiries regarding sales, orders, or general assistance, please contact us:

  • Email: info@bubblenapo.com

  • Phone: (334) 537-4535

  • Address: 776 Sweetwater Rd, Highland Home, Alabama

By making a purchase from BubbleNapo, you agree to comply with this Sales Policy. Thank you for choosing BubbleNapo!